Purchase and Shipping Information

Sales Tax collected in Maine

Return Policy below

 

Please call or e-mail to order

 

Special Orders

Sterling silver items may also be special ordered in gold.  All special orders and custom work will require payment in advance and have delivery times which will be discussed prior to payment.

 

Delivery

Each item is packed in an anti-tarnish pouch and includes a polishing cloth all nicely gift boxed.

 

Shipping

Items will be shipped by United States Postal Service Registered Priority Mail using their flat rate boxes including insurance and delivery conformation/tracking. (Single items generally fit into the small flat rate box.)   Any single package containing over $1,000.00 will also require a Return Receipt.

 

For destinations outside of the United States please contact for carrier information and a shipping quote.

1-800-356-6310

elizabeth@eallendesigns.com

 

Refund Policy:  Please notify me immediately if there is any dissatisfaction so that I may promptly address your concern.  Special orders and custom item sales are final and cannot be returned. (Shipping insurance is to cover any potential damage or loss.)  All other items may be returned within 3 days of the date received as indicated by Delivery Conformation for a refund of the item price minus an 8% restocking fee.  Please notify me immediately if there is to be a return.  Returned items must be in their original unused condition with all included materials and shipped with tracking.  A refund will be issued by the same means of payment only after items are received and condition verified.